At Binduxi Jewellers, we are committed to delivering your jewellery safely, securely, and in a timely manner. Please review our shipping policy below for complete details regarding order processing, shipping, and delivery.
Order Processing Time
All orders placed on our website are processed within 1–3 business days after order confirmation or payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods, festivals, or unforeseen circumstances, processing times may be extended. Customers will be informed accordingly.
Shipping Method
Orders for users are shipped only through registered domestic courier companies and/or Speed Post.
All shipments are handled with care to ensure safe delivery of jewellery products.
Shipping & Delivery Timeframe
Orders are shipped within 1–3 business days from the date of order confirmation and/or payment.
Orders are delivered within 5 business days from the date of the order and/or payment, or as per the delivery date agreed at the time of order confirmation.
Delivery timelines are subject to courier company or postal authority norms and may vary based on location and serviceability.
Delivery Responsibility
Binduxi Jewellers (Platform Owner) shall not be liable for any delay in delivery caused by the courier company or postal authority.
Delivery of all orders will be made only to the address provided by the buyer at the time of purchase. Please ensure that the shipping address and contact details are accurate.
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout.
Any shipping costs levied by the seller or the Platform Owner are non-refundable, even in case of returns or cancellations.
Free shipping offers, if applicable, will be mentioned on the website.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible products and serviceable PIN codes.
COD Terms:
COD availability depends on delivery location.
Additional COD charges (if applicable) will be shown at checkout.
COD orders may require order confirmation via call or message before dispatch.
Binduxi Jewellers reserves the right to cancel COD orders in case of repeated non-acceptance or refusal of delivery.
Delivery Confirmation
Delivery of our services and products will be confirmed on the email ID provided by the customer at the time of registration or purchase, along with tracking details where applicable.
Incorrect Address or Failed Delivery
Binduxi Jewellers is not responsible for delays or non-delivery due to incorrect or incomplete address details.
Re-shipping charges may apply in case of returned or failed deliveries.
Damaged or Tampered Packages
If the package appears damaged or tampered at the time of delivery:
Do not accept the package.
Contact us immediately with photo or video evidence.
Contact Information
For any shipping-related queries, please contact us at:
